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Frequently Asked Questions,
Cancellation Policy & Appointment Fees

Who do you see in the clinic?

We see patients across all stages of the lifespan (from newborns, children and pregnant women to the elderly).


Our patients range from tradesman, desk workers, farmers, athletes and weekend warriors, elderly or retirees, students and families.

How do you help?

Our practitioners use a wide range of evidence based techniques to help our patients. In consultation with you, we decide the most appropriate treatment plan based on your preference for techniques, your diagnosis, your health history and lifestyle.

Chiropractors may utilise joint mobilisations and manipulations as well as low force techniques (activator, pelvic blocks), soft tissue therapy, dry needling, exercise rehabilitation, and lifestyle advice.

Chiropractors can also detect conditions that are not treatable in our clinic, and will refer patients to the most appropriate health practitioner.

What conditions do you treat?

Our practitioners can provide treatment and advice for a wide range of conditions. These include but are not limited to:

  • Hip, pelvis, knee, foot and ankle pain

  • Shoulder, elbow, and hand pain

  • Neck and back pain (acute and chronic) and sciatica

  • Headaches and migraines

  • TMJ / jaw issues

  • Managing arthritis

  • Managing chronic pain

  • Pregnancy and post-natal care

  • Postural problems due to sports injury, driving or work strains

  • Treating sports injuries

  • Improving sports performance through maximising muscle & joint function

Have other questions?

Please contact us here or call (03) 5523 7065.

Cancellation Policy

Please phone the clinic with at least 24 hours notice if you can’t make an appointment. This allows us to contact someone else who may require the appointment time.

Our cancellation policy is in place to protect & respect the time of both our practitioners, and other valued patients who may be waiting on our cancellation list for upcoming appointments. 

A fee will be charged for missed appointments, or appointments cancelled with less than 24 hrs notice. 

No further appointments will be made until the fee is paid.

Appointment Fees


Concession fees apply for current concession card holders

  • Initial Consultation $120

  • Standard Appointment $65

  • Extended Appointment $100 

(Extended Appointments are for more complicated problems OR if you haven't been into the clinic for over 12 months).


We accept chiropractic referrals from

  • Medicare (Chronic Disease Management Program)

  • DVA

  • Workcover

  • TAC


All chiropractic appointments are claimable by Private Health Insurance.

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